Managing Stakeholders

Stakeholders might include anybody who has a direct or indirect interest in your company’s success, such as your employees, colleagues, customers, and suppliers. The success or failure of a programme or the services offered can be influenced by the influence and strength of a stakeholder.

Stakeholder management is critical to achieving your objectives and succeeding in your career.

As a result, the focus of this programme is on how employees at various firms may effectively manage their stakeholders in order to achieve the desired goal.

• Understand the role of stakeholders.
• Communicate effectively with the stakeholders to fulfil their expectations.
• Build and develop a unique relationship to constantly add value to their work or business.
• Influence and work with stakeholders positively.

• What does it mean to be a stakeholder?
  
  
• Why is it important for us to know who our stakeholders are?
  
  
• A stakeholder’s role
  
  
• Stakeholder mapping in three steps
  
  
• Stakeholder Map — Using Power-interest Analysis Using the correct grid
  
  
• Understanding and comprehending the communication styles of oneself and others
  
  
• The TRUST Formula
  
  
• Best Practises for Maintaining Stakeholder Connections Assess your ability to sustain stakeholder relationships!
  
  
• Stakeholders can be challenging to deal with.
  
  
• Stakeholder connections can be strengthened and maintained in eight different ways.
  
  
• Identifying Influencing styles are used to effectively persuade others.
  
  
• Persuasion techniques to help you convince effectively
  
  
• Everything you need to know about negotiating, including tips, dos, and don’ts
  
  
• Negotiation styles
  
  
• Steps toward a win-win situation in negotiations
  
  
• The session’s takeaways
  
  
• Each person is responsible for their own reflection and action planning.
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• A printed workbook with relevant content covered in the classroom session plus additional case scenarios and exercises with relevant reading material for future reference along with space for personal notes.
  
  
• A self-assessment questionnaire of communication styles for all participants was developed, with score interpretation and analysis of different styles.
  
  
• A self-assessment questionnaire to identify relationship skills with others with score interpretation.
  
  
• An optional pre- and post-assessment questionnaire with evaluation for all participants on stakeholder management
  
  
• An optional internal teaser/flyer for awareness of the Stakeholder Management training program in the respective client organization.

• A printed workbook with relevant content covered in the classroom session plus additional case scenarios and exercises with relevant reading material for future reference along with space for personal notes.
• A self-assessment questionnaire of communication styles for all participants was developed, with score interpretation and analysis of different styles.
• A self-assessment questionnaire to identify relationship skills with others with score interpretation.
• An optional pre- and post-assessment questionnaire with evaluation for all participants on stakeholder management
• An optional internal teaser/flyer for awareness of the Stakeholder Management training program in the respective client organization.