Customer Service Skills Training
Customer Service Skills Training
This program is targeted to develop a customer-oriented attitude in employees who have a direct or
indirect connect with the customers. The program sensitizes the need for better service and provides
them with tools and techniques of essential service. The participants are urged to write action points for
better service and are motivated to take these actions. The program helps these employees to take
simple yet effective actions to enhance customer satisfaction.
Objectives:
- Develop Customer service Attitude
- Recognizing our Customers
- Resolution of Customers Queries
- Providing High Quality Customer Service
- Maintaining conducive Customer Relations
For more information please write to us at [email protected]
Some Of Our Soft Skill Training Program
Communication Skills Training
Business communication Training (verbal /nonverbal)
Time management Training
Goal Setting Training
Stress Management Training
Email Etiquettes Training
Customer Centricity Training
Conflict Management Training
Creativity & Innovation Training
Presentation Skills Training
