Without customers there is no business, the more customers we have and the longer we retain them then usually, the better the business performs. Building relationships with customers is a fundamental part of this business. No customers will last long if its employees cannot develop rapport and make a connection with the customer
Fostering teamwork and instilling internal customer centricity is a top priority for many organizations. The benefits are clear: it increases productivity, improved customer service, develop more flexible systems, more employee empowerment.
This session focuses on clear communication through transparency and sharing of knowledge, improved rapport building with a higher sense of respect, ownership and responsibility. There by reducing blame and creating an environment of growth and productivity.
To effectively work in synergy with each other weather in same department or with other departments.
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