The often-cited 80/20 rule tells us that as much as 80% of a company’s revenues can come from as little as 20% of its clients. One of the responsibilities of a sales manager is to strategize with their salespeople in regard to those clients.
One must have a plan to develop, penetrate and keep key accounts. This module will focus on account manager role in planning and strategizing to develop new account and maintaining the existing ones.
- Relationship building
- KAM concept
- Developing Key Accounts
- Understanding Social Styles
- Empathy and Trust Building
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