Concept of Emotional Inteilgence
Retevance of EI in leadership scenarios
Different models of Emotional inteligence
Brief about key elements of Emotional Intelligences
Ten Suggestions for developing overall Emotonal Intelligence
Why being aware of our emotions is important?
How to use self-awareness in scenarios
Giving and receiving feedback positively throught case scenrios
How to manage and control your emotions ?
Techniques to control negative emotions like anger etc.
Defining actions toraise their level of self- regulation
What is stree and how to overcome it ?
I dentifying stress situation through 5 Whys – Root cause analysis
Resilience and Emotional Intelligence
How to build rapport and trust through empathy?
Exercises and activities to build empathetic listening skills
Knowing about ‘Percesptual positions’ and applying it
Takeaways from the session
Individual reflection and action planning for each participant
guidance from the facilitator along with group discussion for effective conclusive actions.